Services provided to Citizens as follows:
- Trade License (New and Renewal) may be obtained through the web portal https://edistrict.wb.gov.in and https://silpasathi.gov.in
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- e-Mutation may be done through the web portal https://wburbanservices.org
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- Online Building Plan may be obtained through the web portal https://obpsudma.wb.gov.in (Online Building Plan Approval System)
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- Property Tax can be paid through https://holdingtax.co.in (OPTICS - Online Property Tax Information and Collection System)
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- Registration of Birth and Death (Birth and Death Certificates) done through https://janma-mrityutathya.wb.gov.in (under Department of Health and Family Welfare, Govt. of West Bengal)
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- Other Services provided through https://wburbanservices.org are:
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- Road Cutting Permission
- Construction Storage Permission
- Movie Shooting Permission
- Know your Property
- Mutation
- Mobile Tower/OFC NOC for ULB Properties
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- Grievance may registered through the WhatsApp ChatBOT number +91 - 9674466444
A decentralised Ward Level e-Governance System for the ULBs is the vision of the Municipal Affairs Department, Govt. of West Bengal. The work for decentralised Ward Based System including citizen service has already been started at Hooghly Chinsurah Municipality. Municipal e-Governance Modules include Birth / Death Registration System, Public Grievance & Redressal Module, Health System, Trade License (renewal and new) System, Property Tax Management System, Building Plan , Financial and Accounting System, Ward Wise Management Information System, Infrastructure Management System, ULB Infrastructure, Water Works management system, MIS.
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